Since the year of 2000 Business process outsourcing has been a popular demand. Increasing needs of customers and competition both made it difficult for the companies to manage their core work and internal issues. Resolving them took more time and hence they started losing business. Outsourcing services came to existence much earlier when the companies started to outsource their manufacturing of goods to countries with cheap labor costs. Other than manufacturing slowly the companies started business process outsourcing as well.